Shipping policy
1. Order Processing Time:
- All orders are processed within 1-2 business days (Monday through Friday, excluding holidays) after receiving full payment. Orders placed after 12:00 PM (local time) will be processed on the next business day.
2. Shipping Methods:
- We offer standard shipping via reputable carriers such as Royal Mail, DPD, or UPS.
3. Shipping Times:
- Standard shipping typically takes 3-7 business days for delivery, depending on the destination.
4. Shipping Rates:
- Shipping costs are calculated at checkout based on the destination.
5. Shipping Restrictions:
- We currently only ship to addresses within the United Kingdom and EU via this website. Please place your order via USA website www.usatractorparts.co for US or related orders.
6. Order Tracking:
- Once your order is shipped, you will receive an email confirmation with a tracking number.
- You can track your order directly on the carrier's website.
7. Backorders:
- In the rare event that an item is on backorder, we will notify you promptly with an estimated restocking date. You may choose to wait for the item or receive a refund.
8. Local Pickup:
- We offer a local pickup option for customers in the Co-Armagh area. Please select this option at checkout and wait for the confirmation email before coming to our location.
9. Contact Information:
- If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service.